Privacy policy.
How we collect, use, and protect your information. Effective June 25, 2025.
1. Information We Collect
Personal information you provide directly — your name, email address, phone number, and mailing address; date of birth; and health or treatment-related information, if you voluntarily provide it when you contact us.
Non-personal information collected automatically — your IP address, browser type and version, the pages you visit, the time and date of your visit, and the referring website.
2. How We Use Your Information
We use the information we collect to respond to inquiries about our treatment programs, provide support and guidance on admissions, maintain and improve how our website works, comply with applicable laws and healthcare regulations, and communicate with you about our services when you've given consent.
3. Health Information and HIPAA
If you submit health-related information, it may be protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain safeguards for that information and limit its disclosure to authorized purposes.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share it with service providers who help us operate — those providers are named in Section 5 — when required by law, or where necessary to protect the rights and safety of our patients, staff, or others.
5. Cookies, Tracking Technologies, and Service Providers
This Site uses cookies and similar technologies to analyze website usage and to route and attribute inquiries. The following third-party providers process information on our behalf:
Google Tag Manager — loads and manages the tags listed below.
Google Analytics — measures website traffic and how visitors move through the Site, including pages viewed, approximate location, device and browser, and the referring website.
CallTrackingMetrics — displays a phone number that varies by traffic source so we can tell how callers found us. If you call a number shown on this Site, the call may be recorded and the call record retained.
TalkFurther — powers the chat feature on this Site. Anything you type into chat is processed by this provider.
JotForm — hosts our contact and admissions forms on its HIPAA-covered service, under a business associate agreement.
These providers are engaged to perform services for us and are not permitted to use your information for their own purposes. You can control cookies through your browser settings; blocking them will not prevent you from calling us or from otherwise using this Site.
6. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, request corrections or deletions, withdraw consent where applicable, and file a complaint with the appropriate regulatory authority.
7. Security Measures
We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.
9. Children's Privacy
Our services are not intended for individuals under 18, and we do not knowingly collect information from children without parental consent.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be reflected in the effective date above, and we encourage you to review it periodically.
11. Contact Us
If you have questions about this privacy policy, or want to exercise a privacy right, contact our Compliance Officer:
Stacie Hurley, Compliance Officer
Alsos Behavioral Health
Phone: 203.668.0103
Email: stacie.hurley@alsosmgmt.com
Jasper Grove Recovery
6330 Digital Way, Indianapolis, IN 46278