Straight answers, before you have to ask.
The questions people ask us most — about how treatment works, what it covers, and what to expect. Don't see yours? Call any time; our admissions team answers 24/7.
Visiting, arrival & practical information
When are visiting hours at Jasper Grove Recovery?
Who can visit, and how is a visit scheduled?
How is family involved in treatment?
Where do visitors park?
I'm coming for treatment. Can I drive myself, and where do I park?
Where and when can belongings be picked up?
Can family send mail or drop things off?
Who do I call with questions about a visit?
Full details for families are on our visiting page. Visiting hours, parking & belongings
Getting started
How does treatment at Jasper Grove work?
It starts with a conversation and an intake to understand your story. If you need it, you begin with medically supervised detox, then move into residential treatment — therapy, group work, and life skills — and finish with an aftercare plan for what comes next. It's one connected path, under one roof.
Can I talk to someone before I decide?
Yes. Our admissions team answers 24/7. Call and we'll talk it through. We'll talk through what's going on, verify your coverage, and help you figure out the right starting point.
Is help available for language or disability needs?
Yes. Language assistance is provided for people with limited English, and reasonable accommodations are made for disabilities. You can ask out loud or in writing, and staff will help.
What levels of care do you offer?
Two: medically supervised detox and residential (inpatient) treatment. Medication-assisted treatment, co-occurring mental-health care, and aftercare planning are part of residential care, not separate programs. We don't run outpatient or intensive-outpatient — if that's the right next step for you, we connect you to a trusted provider.
Is there a minimum age?
Yes. Patients must be 18 or older.
Treatment & care
What therapies do you offer?
Individual and group therapy, with family education and involvement when clinically appropriate, plus evidence-based approaches — cognitive behavioral therapy (CBT), DBT-informed skills, trauma-informed care, and life-skills training. Your plan draws on what fits you.
Do you treat mental health alongside addiction?
Yes. An interdisciplinary team coordinates addiction treatment with behavioral-health care for co-occurring conditions, in one integrated plan rather than a handoff elsewhere. Counselors provide therapy, while nurses provide nursing care, and qualified medical providers address medication and medical needs.
Do you have care for veterans, or for men and women?
Yes. We serve veterans, men and women (housed separately), and pregnant women, with care shaped around each. Men and women is a section of our gender-responsive care; veterans and pregnant women have dedicated pages under Who We Serve.
Do you admit pregnant women?
Yes. Pregnant women are prioritized for evaluation. If you have an OB provider, care is coordinated with them throughout the stay. When opioid use is involved, medication treatment is used where indicated.
How long does treatment last?
There's no fixed number — length of stay is a clinical decision, shaped around your plan, your progress, and your coverage, not a set clock. Your care team reviews it with you as you go.
What happens after treatment ends?
Discharge planning starts at admission. A member of your care team offers to meet with you every week to build your aftercare plan with you, including a relapse-prevention plan and connections to community support near home. Before you leave, the team identifies your next level of care, makes referrals and schedules follow-up appointments when possible, and works to keep your medications going so care isn't interrupted. Before you leave, you receive a written discharge plan, and the door stays open if you need us down the road.
Coverage & cost
Do you accept Indiana Medicaid?
Yes. We accept Indiana Medicaid — Anthem, CareSource, MHS, and Humana Healthy Horizons, plus traditional fee-for-service — and commercial and military insurance. We're one of the few centers in greater Indianapolis that accepts Indiana Medicaid.
What will treatment cost me?
That depends on your specific plan, and we don't leave you guessing. Call and we'll verify your coverage and your exact cost up front — before you commit to anything, and with no surprise fees. Financial questions should never keep you from care.
Before you arrive
What should I bring to residential treatment?
Bring comfortable clothing (shirts, pants and shoes are worn at all times) and closed-toe shoes, unopened toiletries (nothing alcohol-based), any prescription medications in their original bottles, and sealed snacks if you like. Laundry detergent is provided. Our admissions team will go over the full list with you when you call.
Staff store these securely during your stay:
- phones, laptops, tablets and other devices with cameras
- wallets, purses, credit and debit cards, and cash
- lighters
It's best to leave cash and valuables at home.
These items aren't allowed:
- anything containing alcohol, such as perfume, cologne and some lotions
- aerosols
- razors, nail clippers and other sharp items
- nail polish and mirrors
- hair dryers and flat irons
- candles
- energy drinks and pre-workout
- glass items
- refillable vapes
- anything not in its sealed original packaging
Clothing with drug, alcohol, gang or explicit themes isn't allowed. If you're missing something, that's not a reason to stay away — tell admissions and they'll help you sort it out.
Can I bring my phone?
Yes. Phones, laptops, tablets and other devices with cameras are stored securely during your stay to protect everyone's privacy. Calls with people you've authorized are scheduled around treatment activities.
Can I bring my own medications?
Yes. Bring them in the original, labeled packaging. At admission the attending provider reviews everything you bring, including vitamins, supplements and over-the-counter products, and decides what continues during your stay.
Can I smoke or vape?
Yes, at set times in designated areas, with staff supervision. Your nicotine products are stored securely between those times, and lighters stay with staff. Refillable vapes and vape juice aren't allowed.
Can you meet dietary needs?
Yes. A registered dietitian approves the menus. Gluten-free, diabetic, lactose-free and vegetarian options are available, and you can ask for an alternative at every meal. Cultural and religious needs are accommodated.
Where is Jasper Grove located?
6330 Digital Way, Indianapolis, IN 46278 — on the northwest side, just off I-465, easy to reach from across greater Indianapolis. Need a ride? We help arrange transportation for admission, necessary appointments during treatment, and post-discharge plans.
Privacy & family updates
Will you tell callers I'm here?
No. Staff won't confirm that anyone is a patient without that person's written authorization.
Can my family get updates?
Only with your written consent naming who can receive information and for what purpose. A general consent doesn't cover family; you sign a specific consent for each person.
Still have a question? Ask us directly.
No question is too small. Admissions answers 24/7 — call and we'll talk it through, and verify your coverage first.